Stock and Shipping

Shipping Costs

Delivery OptionsMain CentreRegional Area
Standard Courier fee for items under 5KG R65.00 R110.00
Standard Courier fee for items under 20KG
(Add item to cart to see correct amount)
From R65.00 to R210.00 From R110.00 to R420.00
Shipping to a Pargo collection point between 1 ~ 4KG
(See Pargo's Collection Points)
R69.00 R69.00
Shipping to a Pargo collection point from 5KG to 15KG
(See Pargo's Collection Points)
R122.00 to R192.00 R122.00 to R190.00

What is Pargo: (See Video)

 

Lead time for Orders placed

We hold stock of most items displayed on S&H Electronic Services, however in some cases, items are drawn from our suppliers, so lead times could vary.

Depending on where the stock is located, the majority of items can be dispatched within 1 to 10 Days after payment has been confirmed. T&C's applies.

T&C's

If the stock is to be ordered from Italy or Singapore - lead times could be between 1 to 5 weeks.

Please feel free to check with us once you have placed the order and also before you make payment, you can always cancel the order if you wish.

In the event of a temporary out-of-stock situation, you shall be entitled either to cancel the order and be fully refunded or to maintain the sale subject to a later delivery date as may be agreed upon.

In a few case scenarios, suppliers suddenly depleted stock after we verified availability for a customer. A full refund will be issued in this situation.

We may also contact you in the event of our suppliers being out of stock and offer you a similar product. You may also be given the opportunity to upgrade or downgrade to another product.

In the event of a permanent out-of-stock situation, you shall be entitled to be fully refunded. Or we will contact you to offer an upgrade or downgrade.

E.F.T. Payments will be refunded for the full amount,
Credit card refunds are subject to a 2,5% bank handling fee.

Please contact us if you have any special shipping requirements.

Goods are only couriered from Monday to Friday.

Courier-->(Door to Door) Service.

All shipping weights are calculated per the volumetric rate size. (L x W x H)

We, unfortunately, do not deliver by courier to plots, farms, mines, power stations, game reserves, lodges, airports or harbours, and should your delivery address fall into one of these areas you will be liable for the extra costs incurred in delivering or returning the parcel.

What does this mean?

Dispatch time 1 4Wks
OR   

Dispatch time Ready

This is an estimated time frame when the stock is usually dispatched. (Excluding - Saturdays, Sundays & Public Holidays)
Time frames vary depending on where the stock is held: Example; CT, JHB, Italy or Singapore.

If stock Needs to be sourced from Italy or Singapore Time frames will vary From 1 to 6 weeks. (We will notify you on any delays)

Note: Orders can only be collected from our Cape Town Office's.
Generally, orders will be dispatched within this time frame.


Shipping Costs Calculations

Shipping costs will automatically be calculated once you add your items to your "Shopping Cart" and before you confirm your order. (Make sure you have registered and logged in to see the shipping costs.)

Orders Shipped Via Post Office:

We No longer offer the Post Office as a delivery method due to the losses we are experiencing and their high shipping cost rates.


Refunds after Checking out.

Orders supplied correctly will be subject to a 10% handling fee, Shipping fees are not refundable for items already shipped. Products must be returned in the original unopened/undamaged packaging.

Please note that orders are only sent out once we have verified the payment in our accounts.


Order Status

Pending - This is the initial status of the order you have placed. (Payfast Credit card payments that are approved will be automatically changed to "Payment Confirmed")

Waiting on payment - We will select this status if we are waiting on your payment, Status will only be changed to "Payment Confirmed" once we have verified payment in our account. Some payments can take up to 2 days to show in our account depending on what bank you are with.

Payment confirmed - What does this mean? We have received and verified your payment and will proceed to process your order.

Ordered - What does this mean? We are processing your order and we will notify you once the item is shipped or ready for collection. Some warehouses take longer to process orders, thus resulting in different lead times. Please note orders can take between 3-10 working days to be processed.

Ready for collection - Items is ready for collection at our offices in Cape Town Goodwood. (Proof of order and copy of ID required!!)

Shipped - You will receive your tracking number via email and a link to track your parcel. Tracking becomes available after 24 hours upon receiving this email.